Privacy Policy

Statement on the Collection and Use of Personal Data

This statement explains how we handle your personal data in line with privacy regulations. It outlines:

  • The purpose of collecting and using your personal data when accessing our website or purchasing products through it.
  • The third parties who may receive your personal data.
  • How to contact us to access or correct your personal data.

This statement may be updated periodically, so check back to stay informed.

1. Collecting and Using Personal Data

1.1 We ("we," "us," "our") are responsible for managing the collection and use of your data.

2. Who This Applies To

This document applies to personal data from the following groups:

  • Visitors: People browsing our website.
  • Users: Individuals purchasing or receiving our products.
  • Contacts: Anyone reaching out to us via the website, email, or other methods.

3. What We Collect

3.1 We may gather, process, and use the following categories of personal data:

  • From Visitors:

    • IP addresses or unique device identifiers (mandatory).

  • From Users:

    • Username, password, full name (mandatory), email address (mandatory), billing and delivery addresses (mandatory), payment information (mandatory), and phone number.

  • From Contacts:

    • Full name (mandatory), email address (mandatory), and any other details you provide.

3.2 If you do not provide mandatory information, we may not be able to process your request or provide services.

4. Why We Use Your Personal Data

4.1 Your data may be used for:

  • Product Delivery:

    • Handling orders, account setup, payments, and related communications.

  • Website Optimization:

    • Monitoring usage, analyzing behavior, and personalizing experiences.

  • Improvement:

    • Enhancing our products and website through user feedback.

  • Customer Support:

    • Addressing inquiries and providing assistance.

  • Security and Compliance:

    • Preventing fraud, maintaining data integrity, and complying with legal obligations.

  • Marketing:

    • Sending promotional content (only with your consent).

4.2 Your data will not be used for unrelated purposes unless:

  • You give consent.
  • The use is related to the original purpose.
  • It is legally permitted.

5. Sharing Your Data

5.1 Your data may be shared with:

  • Our staff, subsidiaries, and IT service providers (e.g., Shopify).
  • Payment processors (e.g., PayPal).
  • Suppliers for order fulfillment.
  • Professional advisors and regulatory authorities as required.

5.2 For payment services, your data is governed by the processor’s privacy policy.

5.3 Third-party recipients are bound by confidentiality agreements.

6. Cookies

6.1 Cookies are used to improve website functionality and enhance your experience.

6.2 We use cookies to:

  • Remember your preferences.
  • Track navigation patterns.
  • Analyze usage for optimization.

6.3 You can manage cookies in your browser settings.

7. Data Retention

7.1 We retain personal data only as long as necessary to meet the original purpose or comply with legal obligations.

7.2 After the retention period, data is securely deleted.

8. Access and Correction

8.1 You have the right to:

  • Request a copy of your data.
  • Correct inaccurate details.

8.2 Fees may apply for data access requests.

9. Direct Marketing

9.1 With your consent, we may use your personal data for:

  • Promotional offers.
  • Product updates.
  • Seasonal messages.

9.2 You can withdraw consent at any time by contacting us.

For further inquiries, feel free to reach out to us.

Contact Information:

Email: info@chromaefashion.com

Or visit our contact page

 

Company Information:

Chromaé Fashion

Address: 246 Front St, New York, NY 10038, USA

Email: info@chromaefashion.com

Contact page

Phone number: +1 856-658-0733

Our customer service team is available Monday to Friday from 9 AM to 5 PM.