Payment Policy

At Chromae Fashion, we are committed to providing a smooth and secure shopping experience. Our payment policy outlines the accepted payment methods and the steps involved in completing your purchase. Please review the information below to ensure a seamless transaction.

1. Accepted Payment Methods

We offer secure and convenient payment options to make your shopping experience easy and safe. The following payment methods are accepted on our website:

  • Visa
  • MasterCard

Payments are processed through secure payment gateways to protect your financial information.

2. Currency

All payments are processed in U.S. Dollars (USD). If you are located outside of the United States, please be aware that your bank or payment provider may apply additional currency conversion fees.

3. Order Processing

  • Payment Authorization: Once your payment is authorized, your order will be processed. If your payment is unsuccessful or declined, we will notify you, and you can try again with another payment method.
  • Order Confirmation: After your payment is successfully processed, you will receive an email confirmation with your order details. This confirms that we’ve received and accepted your order.
  • Order Cut-Off Time: Our order processing hours are Monday to Friday, from 9:00 am to 5:00 pm (Eastern Time). Orders placed after 5:00 pm will be processed the next business day.

4. Taxes

Sales tax will be applied to orders based on the applicable rate in your state. The applicable tax will be calculated and displayed during checkout, prior to payment.

5. Payment Security

Your security is a top priority. We use industry-standard encryption and secure payment gateways to process all transactions. This ensures that your payment information remains private and protected.

6. Promotional Discounts and Coupons

If you have a discount code or promotion code, please make sure to apply it during checkout before completing your order. Discounts or promo codes cannot be applied after your order is confirmed or payment has been processed.

7. Order Changes and Cancellations

Once an order is placed and payment is processed, we begin preparing it for shipment as quickly as possible. If you need to make any changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but changes or cancellations may not be possible if your order has already been processed.

8. Refunds

Refunds will be processed based on our Return & Refund Policy. Once we receive a returned item, please allow up to 7 business days for your refund to be processed. Refunds are issued to the original payment method used at checkout.

9. Contact Us

If you have any questions regarding payments, or if you experience any issues during the checkout process, please don’t hesitate to contact us:

We’re here to assist you and ensure your shopping experience is seamless!

Thank you for shopping with Chromae Fashion! We appreciate your business and look forward to delivering high-quality products to your door.